Unparalleled ServerHeroes® PCI Compliant Hosting Support
Benefit from Proactive Management of Your Computing Environment from a Team of Dedicated ServerHeroes Who Know Your Business – Not Just Your Systems
Passionate
GSI ServerHeroes
GSI's approach to client support is one of our primary marketplace differentiators. We believe exceptional value lies in providing comprehensive, personalized care to our clients throughout the entire relationship, not just at contract signing. With GSI, you reap the benefits of an entire team of highly skilled technical and client support individuals who understand your business and take ownership in meeting your specific operational and security objectives. This unique team of IT professionals, appropriately tagged "ServerHeroes," is passionate about achieving service excellence and works around-the-clock to do so.
Focused
Your ServerHeroes team acts as an extension of your business – managing the complexities of your computing environment and protecting your customers' sensitive data as if it were GSI's own. Each of our client teams is made up of 10-12 ServerHeroes, who possess diverse, but complementary, skill sets, such as client service, project management, system, network and database administration, and technical response. All are experts in security and compliance, and they work together to create and support solutions that are the best fit for your compliance needs now and in the future. Led by a team captain, they begin by consulting with you to determine exactly what your business needs are and how GSI can help you achieve your strategic objectives. The ServerHeroes get to know you and your business. And from there, they design, implement and maintain the desired environment, always with an eye toward future system and security needs – and always in constant communication with you.
Proactive
Any type of problem or bug or error – we get immediate, proactive alerting, which is essential for our security needs. This type of approach makes us want to be a GSI customer for years.
- Greg McGraw, President/CEO
CRE Secure
With GSI, not a moment goes by when your environment is not monitored under the watchful eyes of your ServerHeroes. Should a questionable situation arise, we fix it – before it becomes a problem. If you have an issue, simply call your ServerHeroes team and we resolve it – on the spot. And when we see additional opportunities to help your business succeed – we call you. You'll find that the same team members work with you on a daily basis, so you will always hear a familiar voice on the phone. For GSI, it's all about being proactive and client-centric, with continuous, effective communication between your ServerHeroes team and you.
Productive
True to GSI's "Let's get it done right" commitment, your ServerHeroes support team not only gets the job done right … but quickly, as well. We will help you achieve your strategic, operational and financial goals more rapidly than any other provider. PCI compliance should not get in the way of cash flow and, with GSI, it won't. Your ServerHeroes professionals work together to ensure the pieces of your infrastructure come together smoothly. And because our data center and services are already PCI DSS compliant, all the potential security kinks have long been worked out, and we're able to get your own secure environment up and running quickly and efficiently – with a more immediate impact on your bottom line.
Learn more about:
For more information, be sure to visit the GSI Information Center. You'll get instant access to PCI compliance case studies and other valuable resources.
- PCI Case Studies
- GSI/Client PCI DSS Responsibilities
- 12 Things You Absolutely Must Ask When Considering a PCI DSS Hosting Provider